[Live Webinar] Measuring Operational Performance

Join us for a specialized webinar on "Measuring Operational Performance", this webinar is designed to provide fire service professionals with the tools and techniques needed to evaluate and improve their operational performance. This session focuses on the unique challenges and requirements of the fire service, offering actionable insights to boost efficiency and effectiveness in emergency response and daily operations.

Key Topics Covered:

• Performance Metrics for Fire Services:  Learn how to identify and select performance indicators tailored to firefighting and emergency response.
• Data Collection and Analysis: Discover methods for gathering accurate performance data in a firefighting context and analyzing it effectively.
• Resource Allocation for Training: Explore strategies for optimizing resource use and deployment to enhance training efficiency.
• Training and Development: Learn how to measure the impact of training programs on operational performance.
• Communicating Results: Learn effective methods for reporting performance results to stakeholders, including the public, fire department personnel, and municipal leaders.

What You'll Gain:
• Practical tools and techniques specifically for measuring and analyzing operational performance in fire services.
• Insights from experts with real-world experience in firefighting and emergency management.
• Strategies to use performance data to drive improvements in resource allocation, and training programs.
• Enhanced ability to communicate performance results to diverse stakeholders, fostering transparency and accountability.

Who Should Attend:
This webinar is ideal for fire chiefs, operations managers, training officers, emergency response coordinators, and other fire service professionals looking to enhance their operational performance measurement and improvement efforts.

About the Speakers: 

• Tony Ambrosia: Tony began his career in firefighting in 1995. After working in Law Enforcement for 6 years Tony made the switch to the Fire Department.  Tony currently works for the City of Scottsdale Arizona Fire Department. Tony is currently assigned to the training division as a Training Captain. Tony is an active Terrorist Liaison Officer (TLO). Tony has been instructing for over 18 years. Tony Began his instructing with HazMat, teaching regionally for the Phoenix area Haz-Mat training crews. Tony has been a regional fire academy instructor and has taught numerous classes for Incumbent, recruits, and fire service partners. Tony has received his NFPA 1403 TTT certification and Training Officer Credentialing certificates from ISFSI and was chosen to teach the upcoming NFPA 1400 series classes. Tony was voted as Officer of the year for the City of Scottsdale Fire Department in 2023. Tony has his instructor 1&2 and Evaluator certificates.  Tony is an adjunct instructor for the Maricopa Community College system. He has been a Paramedic for 27 years and is an ACLS instructor. Tony has a BS in Fire Administration from Columbia Southern University and is the ISFSI Region 1 Director. 

• Brian Kazmierzak: Brian P. Kazmierzak, EFO, CTO is the Deputy Director of Fire Services for the Benton Harbor (MI) Department of Public Safety, where he has served since 2020.  Brian has a bachelor’s degree in fire service administration from Southern Illinois University and serves as the Director of Operations for www.FireFighterCloseCalls.com. Brian received the 2006 F.O.O.L.S. International Dana Hannon Instructor of the Year Award, the 2008 Indiana Fire Chiefs Training Officer of the Year Award, and the 2011 ISFSI/FDIC George D. Post Fire Instructor. In addition, Brian completed the National Fire Academy’s Executive Fire Officer Program in 2006 and is a certified Michigan Professional Emergency Manager. Brian was on the UL FSRI PPV Research Study Basement Fire Tactics Study Panels. Brian has been a student of the fire service since 1991 and has taught and consulted for small departments as well as metro-size departments. Brian serves as a Lead Instructor and Curriculum Developer for numerous ISFSI programs.